Integrity, collaboration, and innovation are not just ideals, they are the pillars of our work.

Core Values

These principles shape our approach and ensure that we serve with integrity.

CORE VALUE

Results-Driven Commitment

We only take on projects where we can genuinely deliver results. If your project doesn't align with our expertise or if our schedule doesn't allow us to meet your needs effectively, we will be straightforward with you. When possible, we will refer you to an agency or consultant who is better suited to fulfill your needs.

CORE VALUE

Unwavering Transparency

We understand that projects evolve, deadlines shift, and key stakeholders may come and go. That's why we prioritize open and honest communication throughout our partnership. We keep you informed about project progress and any necessary adjustments, so you can feel confident as we navigate these inevitable changes together.

CORE VALUE

Promises Made, Promises Kept

When we commit to a scope of work, we take it seriously. We guarantee that you will see tangible results from our collaboration. In the event that unforeseen circumstances require adjustments, we will have a discussion with you to find a solution that benefits both teams.

Our Approach

At Peppermill, we offer custom solutions to support your organization's specific needs and goals. Our work begins with a conversation.

Our work typically looks like:

Strategic Support

Whether it's a one-time intervention or a small project, we are dedicated to helping you succeed. We'll collaborate closely with your group to understand your unique challenges and deliver tailored solutions.

Projects & Campaigns

We thrive on working alongside your team to execute projects and impactful campaigns. By leveraging our expertise and network of partners, we can effectively communicate your mission and amplify your impact.

Long-Term Growth Initiatives

For those complex challenges that require an extended engagement, we're ready to roll up our sleeves and collaborate with you. We'll provide the extra help you need to delve into thorny issues and multifaceted concerns that involve multiple team members and partners. Our goal is to bring everyone into alignment and guide your organization towards sustainable growth.

Commitment to DEIA

Peppermill projects are guided by the following principles to help ensure diversity, equity, inclusion, and accessibility.

  • Actively seek out and uplift historically underrepresented voices to reflect the full diversity of Appalachia.

  • Build environments where everyone feels safe, respected, and encouraged to share their unique perspectives.

  • Create measures to guarantee that platforms, events, and resources are accessible to everyone, including individuals with different abilities.

  • Stay committed to learning and improving DEIA practices, embracing feedback and understanding that this journey is ongoing.

  • Focus work on repairing relationships when harm occurs, take responsibility, and honor all viewpoints.

We create custom solutions for clients. Our pricing for services begins with a conversation, and we never use pressure-based sales tactics. Ready to connect?

Let’s think outside the box.